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Stop the Dreaded Drama: 55 Tips for Ending Destructive Conflict (Front Cover)Stop the Dreaded Drama: 55 Tips for Ending Destructive Conflict (Back Cover)Stop the Dreaded Drama: 55 Tips for Ending Destructive Conflict provides you with reliable strategies for moving out of unhealthy and destructive conflict. The tips are divided into seven sequential sections that walk you through the conflict resolution process and prepare you to successfully engage the other person in a conflict situation. The 7 sections are Analyze the Conflict, Overcome Conflict Dread, Got Perspective?, Prepare for Difficult Conversations, Establish a Structure for Conversation, Facilitate the Conversation, and After the Conversation. By implementing these strategies, you are well on your way to ending the dreaded drama!

Purchase Price: $9.95 ($7.95 + $2.00 S&H to USA)

(Texas residents need to include 8.25% sales tax on the $9.95)

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Write U.S. check or money order payable to Conflict Connections, Inc. along with the completed purchase request form and mail to the address on the form.

For bulk purchases of more than 50 MiniBüks, contact Pattie Porter at 210-880-4440 or

Coaching Global Resilient Leadership Audio Mini-Book Series

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This is a 6 Audio Mini-book series featuring Executive Coaches Katrina Burrus, MCC, Ph.D. and Patricia Porter, LCSW, AAP. Global Resilient Leadership means recovering positively from adversity locally and globally. The audio mini-books target global leaders, entrepreneurs, leadership development professionals and human resource managers. It is about helping you resolve challenging situations including toxic and conflict avoidant leaders, destructive conflict, and nomadic leaders dealing with complex, multicultural issues in global organizations. Learn strategies, tools and resources which support the global resilient leader.

$2.99 per Audio Mini-Book


Purchase 2 Audio books for $4.99 (get $1 off)    
Purchase 3 Audio books for $6.99 (get $2 off)    
Purchase 6 Audio books for $9.99 (get $8 off)    

Coaching Global Resilient Leadership is comprised of the following:

Mini-Book #1 – Global Nomadic Leaders (36:35 minutes)

In this audio, Dr. Katrina Burrus discusses Global Nomadic Leaders and offers strategies that will help highly mobile and culturally diverse leaders, as well as their organizations, transition and succeed.

Mini-Book #2 – A Leader’s Coachability (31:45 minutes)

In this audio, Dr. Katrina Burrus discusses what makes leaders amenable to change, growth and learning. We address the questions “How coachable are leaders?” and “What qualities do leaders need to have to be a good coaching candidate?”

Mini-Book #3 – Managing Toxic Leaders (42:35 minutes)

In this audio, Dr. Katrina Burrus discusses the topic of Managing Abrasive Leaders and why it is an important subject. The session defines an abrasive or toxic leader, the aggressive behavior signals and why these leaders take the approach they do when working with others.  We also address the mistakes to avoid when confronting an abrasive leader.

Mini-Book #4 – The Road to Competency in Managing Organizational Conflict (34:35 minutes)

In this audio, Patricia Porter explores the dreaded conflict dynamics found in every organization. When conflict is allowed to fester in the workplace, it can quickly deteriorate a situation leading to emotionally-charged reactions and destructive behaviors with long-term negative results. Unresolved and unmanaged conflict comes at a high price. Global leaders and their organizations need to embrace and understand the value of addressing conflict early and managing it constructively. They need to be the champions of developing an organization that is conflict competent in how employees, teams and their leaders engage with each other during times of strong disagreements.

Mini-Book #5 – Dealing with Destructive Workplace Behaviors (27:50 minutes)

In this audio, Patricia Porter explores how organizations who receive ongoing complaints of abrasive, aggressive or bullying types of behaviors in the workplace are often befuddled as how best to approach the problem. The organization’s leadership and HR personnel must analyze the problem and determine the best strategy for the situation. Are the complaints a result of misunderstandings that have escalated to an ongoing conflict? Could the problem be a long-term pattern of inappropriate conduct and hostile behaviors? Or is this a systemic problem involving multiple team members reacting aggressively to one or two employees? We examine various strategies leaders and HR personnel need to consider when addressing these types of challenges.

Mini-Book #6 - The Avoidant and Abrasive Leaders: Breaking the Stalemate (38:30 minutes)

In this audio, Patricia Porter discusses how leaders approach problems and conflict in vastly different ways. Their attitudes, lack of awareness, knowledge and conflict management skills often lead to two reactive extremes: avoidance or aggression. What happens when your organization is led by an avoidant leader? And, what is the impact and consequences when the avoidant leader does not address an abrasive manager?

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Conflict Connections®, Inc.
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